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Posted by Sharon McDoniel on Jun. 20, 2024 / Subscribe 1
I am trying to enroll a Dental Pathologist with TMHP. His file came back flagged as Texas Faculty Dental License not acceptable. I have 5 other providers with same license and TMHP enrolled these providers. TMHP does not have any answer as to why this particular provider's license is not acceptable, but the others were. Does anyone have any wisdom they could share?
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Katia Jones Bealer, BS, CPMSM, CPCS
Jul. 22, 2024
Hello Sharon! I do not personally work in provider enrollment, but a member of our board reached out to someone that does work in that arena, and this was their suggestion: "Call Medicaid and ask them for a 'call back request' from the enrollment application processor. The people who answer the phones at Medicaid are not the people that actually work the apps and have limited information. The call back rep is the application processor and will be able to answer the questions." Hope this helps!
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